Introducing the OneGuard Platform API: AI verification with human oversight
We’re launching the new OneGuard platform with API functionality—built for teams that need reliable customer verification without sacrificing conversion.
One platform, multiple verification paths
Different customers and risk levels need different levels of assurance. With OneGuard, you can combine:
- AI verification for fast, low-friction decisions in seconds
- Human supervision to review edge cases and reduce false rejections
- Manual checks when you need the highest certainty (or an extra control step)
The result: a verification flow that adapts to risk while keeping legitimate customers moving.
AI-first verification, backed by people
Most customers are verified automatically within seconds. For edge cases, you can add human supervision and manual checks so legitimate users don’t get blocked by false positives.
This hybrid approach is ideal when you need both speed and certainty—especially in commerce and hospitality, where every extra step can cost bookings and baskets.
An API that fits your customer journey
Use the platform API to integrate verification into your existing onboarding, checkout, or check-in flow:
- Start a verification from your system and track its status end-to-end.
- Route higher-risk cases to human review instead of auto-declining.
- Attach your own identifiers/metadata to keep systems in sync.
- Receive updates as decisions change and keep the user experience smooth.
Built for conversion (not just compliance)
Verification should protect your business without feeling like a “wall” to real customers. OneGuard is designed to keep friction low:
- Fast automated decisions for the majority of users
- Clear fallbacks for uncertain cases (review instead of rejection)
- A consistent experience across mobile and desktop
Auditability and operational control
Beyond the API, the platform gives teams a place to manage day-to-day verification operations:
- Dashboards for status and outcomes
- Review queues for supervised/manual checks
- Traceable decision histories to support internal audits and incident reviews
Where this helps most
- Commerce: reduce fraud and chargebacks while keeping checkout fast; only escalate when signals demand it.
- Hospitality: verify guests during booking or digital check-in, and handle edge cases with human oversight.
Start free, without a credit card
You can create an account and start integrating right away—no credit card required. If you want to see the platform in action or discuss your flow, we’re happy to help with a quick walkthrough.