Age and identity verification for merchants
How OneGuard integrates with Shopify
Verification directly after purchase
Capture the age check immediately after checkout. A guided popup leads customers through the process in seconds — no account, minimal friction.
Automatic order hold & auto‑cancel
Orders that require review are automatically held. Set a cancellation window (e.g., 3–14 days), stay compliant and avoid chargebacks until verification is complete.
Proactive daily reminders
We automatically remind daily until verification is complete — fewer orders get stuck and more revenue is released.
Manual review & personal support
If automation falters, our team takes over. Every verification is cross-checked manually, wrong decisions are corrected, and legitimate, at‑risk orders are recovered.
GDPR‑grade data protection
OneGuard is GDPR compliant and follows strict privacy‑by‑design rules to keep customer data safe.
Return customers skip re‑verification
Recognize previously verified customers so they can reorder without verifying again — lower friction, higher conversion.
Live in minutes
Install the Shopify app
Add OneGuard from the Shopify App Store for free.
Configure verification rules
Define products, shop name and rules for orders.
Start with your first verification
Activate the interface and new orders are verified automatically.